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Courses

We specialise in tailoring courses for clients from a number of subject areas. Courses can either be stand alone or part of an ongoing modular programme.

<==  Please find course lists and specific testimonials on the menu under the sub headings or download our brochure for example course agendas. 


Delivery style

Our aim is to generate a relaxed and stimulating environment, incorporating a mixture of theory & exercises to maximise the learning and recall. Theory is delivered in high energy bursts and broken down into bite size chunks. The emphasis is on making the theory applicable back in the work place to ensure immediate and real returns from the training.

Supporting materials are colourful and interesting and our courses are always delivered by our two Directors or by very carefully selected associates to ensure we maintain our reputation for delivering high quality training.

At all times we aim to ensure that the best suited trainer is selected to deliver that course.

As one customer said "the delegates were having so much fun it was only afterwards that they realised just how much they had learnt"

 

What our clients/delegates say

Feedback is a key ingredient in the improvement process for both course design and delivery.

Below are a few examples of what delegates and customers have said about us:-

“I will definitely remember the information AND put it into practice” Delegate, junior management programme

“I’ve probably learnt more today, than on 5 day courses I have attended” Delegate, junior management programme

“Feedback from around the business has been very encouraging. Both collectively and individually you are responsive, flexible and professional in your approach” Customer

“I have seen the courses make a real impact on the individuals who attend” Customer

"RTT would always be my first choice for training in many different areas - presentation skills, train the trainer, time management, interpersonal etc” Customer

 

Case Histories

Below are a few examples of the companies we work with and a selection of the courses we have designed and facilitated for them:-

A 5 part modular programme for roll out to all 1st line managers for The Yorkshire Building Society

A series of tailored management courses for Sales Managers at British Gas

A tailored suite of programmes for all salesforce, salesforce management and customer service staff for Parcelforce

A tailored suite of junior and senior management programmes plus a cross-country customer care initiative for Bull Information Systems

A number of tailored presentation skills, coaching skills, train the trainer, customer care and assertiveness programmes for Total Oil

An extensive customer service initiative delivered over a 15 month period for AT&T

A variety of teambuilding, face to face selling, group selling & presentation skills programmes for GlaxoSmithKline

 

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